If you are being denied care from our Anthem health plan for pre-existing conditions due to impacted resources related to COVID-19.  Members should not be denied care.  If you hear of a member experiencing a similar problem, please feel free to contact us at 800-655-6397.

The Insurance and Benefits Trust (IBT) of PORAC remains fully operational and committed to providing our members with the assistance they need during the current conditions amid the COVID-19 crisis. IBT has staggered the staff to maintain a safe and healthy environment. Our schedule provides access to service from 8:00 am to 5:00  pm, Monday through Friday.  Please be assured that we are here to assist you.