To PORAC Policyholders…
The Mountain Fire is causing significant disruption for many families, and our hearts go out to those affected. We know wildfires can be life-altering events, and we want to reassure you that we are here to support PORAC members during this challenging time.
If you have an auto, homeowner, or renter policy with us and have:
1. Been forced to evacuate your home
2. Suffered smoke damage
3. Suffered other fire-related damage
Please call us toll-free at (800) 800-9410 so we can assist you as quickly as possible. When you call, press 4 when prompted or remain on the line for an operator, and you will be transferred to a claims specialist who can assist you.
You may also report a claim through your online Account Management Portal. Sign in or create an account to submit your claim online.
We are doing our best to quickly take care of all our customers affected by this tragedy.